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How to Use CSC Global Pass
Login and Logout
When you access a CSC resource secured by CSC Global Pass, your first access will require that you log in, that is, you must enter your Global Pass User ID and password for validation (see below). When accepted, you will proceed to the protected resource automatically. While you are logged in, you may visit any CSC Global Pass protected resource without additional logins unless there is a second, application-specific login.
When you are finished using CSC Global Pass secured resources, you can terminate access by closing your browser windows, which will result in a logout. If you do not take any action, your access will terminate at the end of the idle period timeout.
When you access a CSC resource secured by CSC Global Pass, your first access will require that you log in, that is, you must enter your Global Pass User ID and password for validation (see below). When accepted, you will proceed to the protected resource automatically. While you are logged in, you may visit any CSC Global Pass protected resource without additional logins unless there is a second, application-specific login.
When you are finished using CSC Global Pass secured resources, you can terminate access by closing your browser windows, which will result in a logout. If you do not take any action, your access will terminate at the end of the idle period timeout.
Entering your User ID
- For CSC Client users (users with a non-CSC.COM email address): Use the CSC Global Pass User ID provided to you by your account representative. If you do not have a CSC Global Pass User ID and believe you should have access to CSC Global Pass, please contact your account representative or account service desk.
- For CSC users only: Use your CSC shortname (also known as your Lotus Notes shortname) for the CSC Global Pass User ID. If you do not have a CSC shortname and believe you should have access to CSC Global Pass, please contact the CSC Collaboration Services Help Desk.
Entering your password
The password is case sensitive -- be sure to use correct upper and lower case characters, and be sure the 'Caps Lock' key is in the proper position.
The password is case sensitive -- be sure to use correct upper and lower case characters, and be sure the 'Caps Lock' key is in the proper position.
Changing your password
On the Global Pass login screen, click the 'Modify My Account' option below the Global Pass Login box. You will be directed to a new Global Pass Login screen. Enter your Global Pass User ID and password, and click the 'Log in' button. On the next screen that appears, click 'Password Services,' and then click 'Change My Password.' You will then be prompted to enter your current password, your new password, and to confirm your new password. CSC Global Pass requires strong passwords any time you change your password (see password rules below). When you enter the requested information and click 'Submit,' your CSC Global Pass password request is processed. When complete, a confirmation message is displayed. If your password does not meet the relevant password rules, you will receive an error message identifying the rule you did not meet.
Changes to your CSC Global Pass password will take effect within minutes for applications directly protected by CSC Global Pass, such as C3, CSC Docs, and CSC Wiki. CSC users: Some other applications require password synchronization and replication throughout the Lotus Notes environment to complete before the new password is available for use. It may take up to 24 hours for your changes to take effect in all applications.
On the Global Pass login screen, click the 'Modify My Account' option below the Global Pass Login box. You will be directed to a new Global Pass Login screen. Enter your Global Pass User ID and password, and click the 'Log in' button. On the next screen that appears, click 'Password Services,' and then click 'Change My Password.' You will then be prompted to enter your current password, your new password, and to confirm your new password. CSC Global Pass requires strong passwords any time you change your password (see password rules below). When you enter the requested information and click 'Submit,' your CSC Global Pass password request is processed. When complete, a confirmation message is displayed. If your password does not meet the relevant password rules, you will receive an error message identifying the rule you did not meet.
Changes to your CSC Global Pass password will take effect within minutes for applications directly protected by CSC Global Pass, such as C3, CSC Docs, and CSC Wiki. CSC users: Some other applications require password synchronization and replication throughout the Lotus Notes environment to complete before the new password is available for use. It may take up to 24 hours for your changes to take effect in all applications.
CSC Password rules
Please note: If you are a client user, different password rules may apply. Please follow the relevant company or account policies. Contact your account service desk if you have questions about which password rules apply to your use of CSC Global Pass.
Please note: If you are a client user, different password rules may apply. Please follow the relevant company or account policies. Contact your account service desk if you have questions about which password rules apply to your use of CSC Global Pass.
To better protect your information and CSC resources, CSC Global Pass enforces strong passwords. The CSC Global Pass password is case sensitive, and must have:
Character | Description | Character | Description |
---|---|---|---|
~ | Tilde | ^ | Caret |
$ | Dollar | = | Equal sign |
% | Percent sign | { | Left curly brace |
* | Asterisk, star | } | Right curly brace |
| | Vertical bar | [ | Left square bracket |
Back slash | ] | Right square bracket | |
/ | Forward slash | : | Colon |
_ | Underscore | ; | Semicolon |
- | Hyphen, minus | , | Comma |
+ | Plus | . | Period |
! | Exclamation mark | ' | Double quote |
? | Question mark | ' | Apostrophe, single quote |
@ | At sign | < | Less-than sign |
# | Pound sign, number | > | Greater-than sign |
& | Ampersand, and |
Other non-alphanumeric characters should not be used and may not be accepted by CSC Global Pass and/or downstream applications.
Your CSC Global Pass password should not contain your name or any portion of your name, your CSC shortname, your CSC email address, words found in the dictionary, or other character strings in common use. For example, the following passwords will be rejected by Global Pass: Unix1Admin#2 will be rejected because the words 'Unix' and 'Admin' are in the password dictionary; Tbz&2014 will be rejected because current and recent years are commonly used; [email protected] will be rejected for containing a portion of the CSC email address.
In addition, users must change their CSC Global Pass password at least once every ninety (90) days. On the login screen, you will receive a reminder to change your password fifteen (15) days prior to expiration.
Finally, you can only reuse a password after ninety (90) days have passed and you have used at least six (6) other passwords.
In addition, users must change their CSC Global Pass password at least once every ninety (90) days. On the login screen, you will receive a reminder to change your password fifteen (15) days prior to expiration.
Finally, you can only reuse a password after ninety (90) days have passed and you have used at least six (6) other passwords.